Major Insurers
You don't have to let cost stand between you and recovery. Addiction and substance abuse services are often covered by your insurance carrier. Under the Mental Health Parity Act and the Affordable Care Act, most health plans are required to cover mental health and substance use disorder treatment much like any other medical condition. That can include screenings, detox, inpatient and outpatient care, counseling, and medication-assisted treatment. Coverage details vary by plan, so the best first step is to verify your benefits, either by calling the number on the back of your insurance card or by reaching out to us so we can help you check.
UnitedHealthcare / Optum
Substance use page: uhc.com — Substance Use Support; optum.com — Mental Health Care; provider finder at liveandworkwell.com
Substance Use Helpline (24/7): 1-855-780-5955
Member behavioral health (employer plans): 1-866-801-4409; United Behavioral Health: 1-800-557-5745 (UnitedHealthcare)
Aetna (CVS Health)
Behavioral health page: aetna.com — Mental & Emotional Health
Behavioral Health member support: 1-800-424-4660; general member services: 1-888-792-3862
Resources for Living EAP (24/7, if included): 1-800-789-8990 (Aetna)
Cigna Healthcare / Evernorth
Behavioral health page: cigna.com — Mental Health Care; substance use disorder treatment
Behavioral Health Benefits (24/7): 1-800-433-5768; general: 1-800-244-6224
Veteran Support Line: 1-855-244-6211 (Cigna)
Anthem Blue Cross Blue Shield
Behavioral health page: anthem.com — Connecting to Mental Healthcare
Behavioral health / substance abuse: 1-866-621-0554; Behavioral Health Resource Center: 1-844-451-1580 (Anthem)
Elevance Health (parent of Anthem) / Carelon Behavioral Health
Behavioral health page: carelonbehavioralhealth.com; substance use disorder program
Carelon general: 888-204-5581; member support: 866-477-8208; Elevance corporate: 833-401-1577 (Carelon)
Blue Cross Blue Shield Association
Substance use page: bcbs.com — Blue Distinction Substance Use Treatment
Call the number on the back of your BCBS member ID card (plans are local) (BCBS)
Health Care Service Corporation (HCSC — BCBS of IL, TX, OK, NM, MT)
Behavioral health info: hcsc.com — Coordinating Behavioral Health
Call your card; state customer service: IL 1-800-654-7385, NM 1-800-835-8699, TX 1-972-766-6900, OK 1-918-551-3500, MT 1-406-437-5000 (HCSC)
Highmark (Blue Cross Blue Shield)
Substance use page: highmark.com — Substance Use Disorders
General customer service: 1-800-241-5704; Blues On Call 24/7 nurse line: 1-888-258-3428 (Highmark)
Humana
Behavioral health info: humana.com — Mental Health Coverage; provider finder at findcare.humana.com
Medicare Advantage: 1-800-457-4708; commercial: 1-800-448-6262 (Humana)
Kaiser Permanente
Addiction & recovery page: kaiserpermanente.org — Drug and Alcohol Treatment
General member services: 1-800-464-4000; behavioral health helpline (24/7): 1-800-900-3277; N. California Mental Health & Addiction Medicine: 1-888-937-5748 (Kaiser Permanente)
Centene (Ambetter, Wellcare, and Medicaid plans)
Medicaid coverage: centene.com — Medicaid; plan directory: centene.com/contact
Member numbers are plan-specific (call the back of your card); corporate: 314-725-4477 (Centene)
Molina Healthcare
Behavioral health page: molinahealthcare.com — Behavioral Health
Member services: 1-866-449-6849; 24/7 behavioral health crisis line: 1-800-818-5837 (Molina)
Magellan Healthcare (behavioral health manager for many plans)
Behavioral health page: magellanhealthcare.com — Behavioral Health
Mental health / SUD authorization: 1-866-512-6190; 24-hour crisis line: 1-800-327-7451 (Magellan)
The Freedom Project
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